Custom Jewelry
- Looking for a perfect gift for someone special?
- Looking for a specific design?
- Looking for a one-of-a-kind handmade jewelry?
We can help bring your jewelry ideas to life!
Make an appointment with us and our in-house designer will help you bring your ideas together by hand sketching during a one-on-one consultation.
Before We Begin: What to Know About Custom Orders
Welcome to our custom jewelry design page! We’re excited to collaborate with you to bring your vision to life. Before reaching out, please take a moment to review the following important details:
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- Explore Our Style
- Custom pieces carry our designer's unique touch. Please browse through our previous creations to ensure our style aligns with your vision. This ensures a harmonious collaboration that reflects both your preferences and our artistry.
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- Originality Matters
- We do not replicate or duplicate designs from other brands or designers. Your custom jewelry should be a unique expression of your story.
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- Collaborative Design Process
- We are designers, not fabricators. If you have a set blueprint or a rigid design with no flexibility for creative input, we might not be the right fit for your project. Our passion lies in co-creating and adding a touch of our artistry to your ideas.
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- The minimum price for custom jewelry is ¥200,000 (+tax), inclusive of the custom fee.
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*The custom fee covers the design process and the creation of wax models.
Depending on the amount of metal used, 18k gold custom rings and necklaces usually cost ¥350,000 + cost of stone (+tax).
Our clients typically spend between ¥500,000 and ¥2,000,000 (+tax) on a custom engagement ring. The final price depends primarily on the center stone and the amount of precious metal used.
Monthly Availability
To give each design the time it deserves, we accept up to 10 custom projects per month.
Consultations are complimentary. Your project is formally accepted when you ask us to begin the WAX design stage and pay the design fee.
Depending on the scope of the projects we have already accepted, we may close bookings before reaching 10. If the month is full, we will let you know the next time we can begin a new project.
To Customers who cannot come to the store
We have been making custom jewelry via email with our clients all over the world.
We communicate through sketches, photos and videos of the stones, and the WAX models.
Please feel free to contact us.
about bringing in stones and metal
If you are looking for a jeweler to make something out of what you have, we might not be the right people for your project.
We do not work with stones brought in by customers.
We cannot use the metal you bring in because they need to be refined.
AnniversaryPhotobook
Before contacting us, take a look through our 20th Anniversary Photobook—the best place to get a feel for ileava jewelry. The complete book is available to view online for free.
Custom Order Process
1 Inquiry | Reservation
Please use our Reservation Form to make an appointment with our designer.
Let us know if you have a special inquiry at this time.
We will prepare examples of designs and materials including stones.
about choosing stones
Choosing stones is oftentimes the starting point of the design process.
Rather than trying to sell you from our inventory, we like to provide you with more choices, from multiple sources using our network, that reflects our conversation in our initial consultation.
2 Consultation
Our designer/creator Maya will sketch while we discuss the design, as we look at many of our jewelry and materials.
This is when you will get answers to all of your questions about materials, process and budgets.
(It may take more than one meeting to finalize the design.)
3 Wax model
Once we have agreed on a direction, we can begin developing your design in three dimensions in WAX after receiving a design fee of ¥50,000 (+tax). Payment marks the formal start of your order. We normally prepare the WAX models in about ten days, allowing you to see the overall form, scale, and proportions before the piece is made in precious metal.
The fee covers Maya’s design work and the WAX models created from what we discussed. If you move forward with the finished piece, it will be applied toward the final price.
Because Maya’s design work begins when your order is confirmed, the design fee is not refundable if you decide not to continue. If, due to circumstances on our side, we are unable to provide the service, we will refund the full amount paid for that design stage.
4 Confirming the design
You can review the WAX models at the store or through photographs and video. We usually create two or more versions so that we can compare them, see what feels right to you, and combine or adjust details. At this stage, we can also give you a more precise estimate.
Refinements within the direction we discussed are included in this process. If you would like to take the design in a substantially different direction and a new round of WAX models is needed, an additional design fee of ¥50,000 (+tax) will be added to the final price.
Before beginning the new design work, we will go over the revised estimate and your budget with you. If needed, we can adjust the materials or details to keep the project within your budget.
5 Final process
Once you are happy with the WAX model and approve the final estimate, we are ready to make the piece in precious metal. The design fees you have already paid will be applied toward the final price.
Before we begin making the piece in precious metal, we ask for an additional payment, bringing the total paid to at least half of the final price. You may also pay in full at this stage.
6 Finished
It usually takes 4~5 weeks to make the actual piece.
The remaining balance is due upon completion.
